Nottingham City Council is making plans to resume key household waste services from next week to help households manage their waste during the COVID-19 pandemic.

The Council’s Household Waste and Recycling Centre is to re-open and its Bulky Waste service restart on Monday 18 May while Garden Waste Collection service will begin again from Tuesday 26 May.

The temporary suspension of these services over the last few weeks has enabled the Council to prioritise the main refuse and recycling collections and ensure they have not been affected by the pandemic.

Restrictions will need to be in place for how these services operate to maintain social distancing to ensure the safety of people using them and City Council staff. Residents are urged to consider whether they can delay accessing these services so they don’t become overwhelmed.

Key details are as follows:

  • The free Bulky Waste Service will resume operations on Monday 18 May 2020 (with restrictions). Citizens can make bookings via the Nottingham City Council website ( from Monday 11 May 2020.
  • The Household Waste and Recycling Centre in Lenton will reopen on Monday 18 May 2020 (with restrictions). This service is for Nottingham City residents only. No business waste is accepted.
  • The free Garden Waste Collection Service will re-start on Tuesday 26 May.

Cllr Sally Longford, Deputy Leader and Portfolio Holder for Energy, Environment and Democratic Nottingham City Council, said: “We know people have been really grateful that the main weekly bin collections have been able to continue during the coronavirus pandemic. It’s been great to see the thank you messages our fantastic refuse collection staff have been receiving from residents.

“In order to protect and prioritise those essential services and workers, we, like other councils, have had to temporarily suspend some of our other waste services.

“However, we’re really pleased that we are now in a position to be able to restart bulky waste and garden waste collections and reopen our Household Waste and Recycling Centre in a way to not only help citizens manage their household waste but most importantly, protect our staff.

“It is important that residents only use our Bulky Waste Service and Household Waste and Recycling Centre when they can no longer store waste safely at home in order to manage demand on the service.

“I am sure people will appreciate that we have had to introduce some restrictions on how these services can be used safely during the COVID 19 pandemic and we’d ask people to please check these before they access the services.”

Bulky Waste Collections – Restrictions

A full list of restrictions is available at

  • Only one booking is permitted per household, per month. The number of items per booking is six items maximum (a dismantled item will be categorised as one item) All bedding/towels/cloths must be double-bagged and mattresses or white or electrical goods will not be collected
  • Items booked for collection must be managed/handed by one person. If they can’t be managed/handled by one person – the item will not be collected.
  • If anyone in the household is self-isolating or is displaying symptoms of COVID 19 they will not be able to make a booking. All booking (online/calls) will follow a flowchart to help identify if this is the case.

Household Waste and Recycling Centre – Restrictions

A full list of restrictions is available at

  • Members of the public should not visit the HWRC if they are:
    • Extremely vulnerable and are remaining at home for shielding purposes
    • Symptomatic with coronavirus (COVID-19)
    • In a 14-day household isolation
    • Should if possible wear gloves / face masks and as a minimum hand sanitise before and after using the site.
  • Opening hours are 10am to 6pm, seven days a week. No appointment necessary but people should be prepared to queue or be turned away if demand is too great or cars are blocking the public highway
  • Members of the public should abide by social distancing guidelines at all times
  • Cars should have no more than two occupants. A driver’s licence must be shown to prove city residency.
  • The number of vehicles allowed on site at any time (one in, one out) is limited and visits should only be made if waste disposal is essential and unavoidable (i.e. waste cannot be stored safely at home)
  • Please avoid bringing excessive amounts of waste so we can get people in and out as quickly as possible to help reduce queue times.
  • During the COVID 19 pandemic, and until further notice, the centre is not accepting any vans or trailers, regardless of any exemption letter that the driver may hold.
  • On site staff will not be able to assist the public with heavy or bulky items. Members of the public should only bring items they can safely unload and manage themselves or with one other occupant of the car.