[Last updated 15:00, 20 March 2025]

Due to a power outage at the Council’s HQ, we are experiencing some low-level disruption to our services.

If you have an appointment at Loxley House with the Council or DWP, this will need to be rearranged – please don’t come to Loxley House.

If you have trouble getting through to us through our contact centre, please contact us on the following email addresses.

If you require assistance outside of normal office hours, you can request assistance by emailingtemporarynoc@gmail.com

Housing and Homelessness

If you are homeless or threatened with homelessness, please email us on:housing.aid@nottinghamcity.gov.uk

If you are a single person or a couple without children and have no accommodation available to you tonight, you can contact the Street Outreach Team on 0800 066 5356 (Freephone) or by texting SOT to 80800

Nottingham On Call

Nottingham on Call pendants and equipment are working as usual. If you need contact us, please email temporarynoc@gmail.com

Children’s Services

For concerns or queries relating to children and young people, email us on:citymash@nottinghamcity.gov.uk

Adult Social Care

Partners and members of the public who need to contact us about adult social care can email:adult.contactteam@nottinghamcity.gov.uk

Please note there is an auto-response on this inbox – we are unable to switch this off but the inbox is being monitored.

Registration of Births, Deaths or Notices

Please emailoffice.register@nottinghamcity.gov.uk for any queries.

Property

For property issues, contact:property.plus@nottinghamcity.gov.uk

School appeals

For queries about school appeals contact:school.appeals@nottinghamcity.gov.uk