We’re currently experiencing disruption to some of our internal systems due to a widespread Microsoft outage.

Residents can still contact us by phone or online but our teams may take longer than normal to respond to enquiries.

We apologise for any inconvenience and thank you for your patience while this global issue is resolved.

Microsoft is posting regualr updates ; https://status.cloud.microsoft/m365/referrer=serviceStatus-Redirect

If you need to contact us urgently:

Bins, bulky waste or community protection: call the Customer Hub on 0115 915 2000

Revenues and Benefits: call 0115 718 4444

Council Tax: 0115 718 1777

All other enquiries: call our switchboard on 0115 915 5555