Nottingham City Council is urging residents to continue storing waste at home safely if they can, ahead of the restart of some key waste services next week.

The council’s Household Waste and Recycling Centre (HWRC) at Redfield Road, Lenton, is to re-open and its Bulky Waste service restart on Monday 18 May, while Garden Waste Collection service will begin again from Tuesday 26 May.

Cllr Sally Longford, Deputy Leader and Portfolio Holder for Energy, Environment and Democratic Nottingham City Council, said: “We are pleased to be able to reopen our waste centre and restart our Bulky Waste collection service to help city households manage their waste during the COVID-19 pandemic.

“However, due to expected demand, we are asking city residents to restrict their use of these services and store waste safely at home if they can continue to do so.

“We are expecting queues at our Redfield Road site and will have traffic management arrangements in place to keep the roads and highway clear. So please only visit if you really have to. If you do turn up, please expect lengthy delays.

“Residents are also advised to look at the restrictions on both services which have been put in place to protect residents and our staff.”

Key details are as follows:

  • The free Bulky Waste Service will resume operations on Monday 18 May 2020 (with restrictions). Citizens can make bookings via the Nottingham City Council website ( now.
  • The Household Waste and Recycling Centre in Lenton will reopen on Monday 18 May 2020 (with restrictions). This service is for Nottingham City residents only. No business waste is accepted.
  • The free Garden Waste Collection Service will re-start on Tuesday 26 May.

Bulky Waste Collections – Restrictions

A full list of restrictions is available at

  • Only one booking is permitted per household, per month.  The number of items per booking is six items maximum (a dismantled item will be categorised as one item) All bedding/towels/cloths must be double bagged and mattresses or white or electrical goods will not be collected
  • Items booked for collection must be managed/handed by one person. If they can’t be managed/handled by one person – the item will not be collected.
  • If anyone in the household is self-isolating or is displaying symptoms of COVID 19 they will not be able to make a booking. All booking (online/calls) will follow a flowchart to help identify if this is the case.

Household Waste and Recycling Centre – Restrictions

A full list of restrictions is available at

  • Members of the public should not visit the HWRC if they are:
    • Extremely vulnerable and are remaining at home for shielding purposes
    • Symptomatic with coronavirus (COVID-19)
    • In a 14-day household isolation
    • Should if possible wear gloves / face masks and as a minimum hand sanitise before and after using the site.
  • Reduced waste types being accepted
  1. The site will only be accepting garden waste, cardboard/paper, wood, metals, waste electrical and electronic equipment and general household/bulky waste.
  2. This reduction in material types is to ensure social distancing measures are adhered to, allowing the site to operate safely and move people through as safely and quickly as possible.
  3. During this time we will not be accepting Rubble/brick etc., plasterboard or gas bottles
  • Opening hours are 10am to 6pm, seven days a week. No appointment necessary but people should be prepared to queue or be turned away if demand is too great or cars are blocking the public highway
  • Members of the public should abide by social distancing guidelines at all times
  • Cars should have no more than two occupants. A driver’s licence must be shown to prove city residency.
  • The number of vehicles allowed on site at any time (one in, one out) is limited and visits should only be made if waste disposal is essential and unavoidable (i.e. waste cannot be stored safely at home)
  • Please avoid bringing excessive amounts of waste so we can get people in and out as quickly as possible to help reduce queue times.
  • During the COVID 19 pandemic, and until further notice, the centre is not accepting any vans or trailers, regardless of any exemption letter that the driver may hold.

On-site staff will not be able to assist the public with heavy or bulky items. Members of the public should only bring items they can safely unload and manage themselves or with one other occupant of the car.