Updated: Wednesday 30 July 09:50
We are currently experiencing technical issues due to a problem with our external internet provider, which is affecting our website, emails and some online systems.
While we work with the provider to resolve the issue, our phone lines are still working – and we’re here to help.
Who to Contact
Bins, bulky waste or community protection: Call the Customer Hub on 0115 915 2000
Revenues and Benefits: Call 0115 718 4444
Council Tax: 0115 7181777
All other enquiries: Call our switchboard on 0115 915 5555
Our Customer Hub is open Monday to Friday, 9am – 5pm.
Thank you for your continued patience while we work with provider to restore full access to our online systems.